Privacy Policy
Last Updated: February 10, 2026
At Maidride, we value your trust and are dedicated to being transparent about how we handle your data.
1. Introduction
Welcome to Maidride. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@maidride.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering at the App, expressing an interest in obtaining information about us or our products and services, when participating in activities on the App or otherwise contacting us. This includes: Name and Contact Data, Credentials, Location Data, and Payment Data.
3. How We Use Your Information
We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. This includes: facilitating account creation, fulfillment of rides, sending administrative information, and ensuring safety and security.
4. Information Sharing
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. For riders, we share your first name and pickup/dropoff location with the driver. For drivers, we share your name, photo, and vehicle information with the rider.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Privacy Rights
In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.