Contact

Talk to us.

A real team in Maiduguri reads every message. We respond fast — usually within two hours during business hours.

We typically respond within 2 hours during business hours (Mon–Sat, 8am–8pm WAT).

Our Location

Maiduguri Office

Ramat Shopping Complex, Shop No D22
Opposite Fidelity Bank
Maiduguri, Borno State, Nigeria

Direct Contacts

support@maidride.com

General enquiries and support

safety@maidride.com

Safety incidents and concerns

09110125055

Call us Mon–Sat, 7am–10pm

Business Hours

Monday – Friday
8:00am – 8:00pm WAT
Saturday
9:00am – 6:00pm WAT
Sunday
Emergency support only

Follow Maidride

Not sure where to go?

Ride support

Problem with a recent trip, driver complaint, lost item, or billing issue.

Email support

Driver questions

Applying to drive, document queries, app issues, or earning disputes.

Driver info

Safety concern

Report a safety incident, unsafe driver, or emergency-related issue.

Contact safety team